Order and Shipping
What are your current shipping locations?
We currently ship to:
- Canada
- United States
- United Kingdom
- Australia
- New Zealand
- Germany
- European Countries
- Asian Countries
What are your shipping fees and delivery timeline?
Quick Note:
- The shipping time is the approximate number of business days the order takes to deliver from the ship date from the warehouse. All orders are usually shipped within 2-3 business days.
- Business days does not include the include weekends, holidays and any unforeseeable delays on the courier's end (weather, volume, traffic, etc.)
- The shipping fee is charged based on the subtotal before taxes, discounts, and non-refundable.
- There may be a delay of up to 2-4 business days during our sale periods.
- For any question, information please contact our customer care team here.
United Stated
| Type of Shipping | Shipping Time | Threshold | Price |
| Standard Shipping | 2-4 business days | - | Free |
| Standard Shipping | 2-4 business days | - | Free |
| Express Shipping | Currently not available | - | TBD |
Canada
| Type of Shipping | Shipping Time | Threshold | Price |
| Standard Shipping | 7-10 business days | - | Free |
| Standard Shipping | 7-10 business days | - | Free |
| Express Shipping | Currently not available | - | TBD |
International
| Type of Shipping | Shipping Time | Threshold | Price |
| Standard Shipping | 10-20 business days | - | Free |
| Standard Shipping | 10-20 business days | - | Free |
| Express Shipping | Currently not available | - | TBD |
My order is delayed, when will I receive it?
Should your order not be delivered and processed in the estimated time , contact us at hello@jimocorna.com will respond within 24-48 hours with updates.
Keep checking your inbox! Keeping you updated and informed on your orders and delivery is our top priority.
Can I cancel or update my order? or change my shipping address?
In order to make changes to your order, including adjusting the order, cancelling order or changing shipping address, you have to contact us within 6 hours of placing order at hello@jimocorna.com. However, kindly note we aim for you to get your order as soon as possible so changes request may not be possible.